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Temu App Review: The Good and the Bad (2023)

Temu App Review

Would you like to know if Temu is a legit company? Looking for Temu app reviews? Today we will be sharing our experience of shopping on the Temu app. 

Temu is an online marketplace app with a plethora of categories allowing customers to buy high-quality goods at affordable prices, making life more convenient and comfortable! 

The app features a wide range of unique products that cater to the needs of all types of consumers. A variety of products are offered on the e-commerce app from numerous manufacturers, including clothing for babies, home goods, and gardening supplies. Can this online marketplace be trusted? To learn more, read this Temu app review.

The Temu website was launched in September 2022, and the app made its debut a few months ago. The app has already attracted hundreds of thousands of users, many of whom praise the app’s selection of products, customer service, and support. Depending on your location, the delivery may take 7 to 15 business days.

Temu App Review

Thanks to its advanced supply network, Temu provides an array of global goods that can be customized to fit any lifestyle. Temu can be accessed via its website as well as the Android/iOS app.

It will take Temu some time for the company to become established in the market, due to its competition with Amazon, Costco, and Sam’s Club. Nevertheless, the e-commerce site continues to improve its ordering process and delivery service towards becoming a leading platform.

The Temu platform has over 11 million sellers, most of whom are small businesses, and among the world’s top brands that offer high-quality products. 

With everything from clothing to business supplies, Temu has tons of products to choose from, divided into 100 different categories. 

The company has earned a reputation for reliability and belongs to an elite group of companies that provide consumers with high-quality products. 

Despite being new to the market, Pinduoduo, its sister company, has been operating for several years and enjoys a much larger user base compared to many other popular online shopping sites.

In addition to the website, Temu also has an app. Through its mobile app, Temu hopes to make online purchases more convenient under any circumstance. Customers of Temu have the choice, quality, and freedom to purchase anything they want, wherever they want, whenever they want. 

Temu is rapidly gaining popularity, and even though it will take a while for it to reach the level of sites like Amazon, the company has a good chance of becoming an established player in the online shopping industry.

App Features

  • Get a sneak peek at brand-new products every day
  • First-time buyers receive 30% off
  • An assortment of fashionable clothes, shoes, home decor, and beauty products
  • Personalized categories with the best selection of current products
  • Free shipping & returns
  • Temu discount vouchers are exclusively for loyal users. You may not have to spend a minimum amount to receive vouchers, but they can help you save money.

Pros and Cons

Pros

  • Great collection in most of the categories
  • Fast and free delivery on most the items
  • Regularly updated with new products

Cons

  • It is mainly oriented toward household items, and there is a limited selection of electronics.
  • Loads of promotional advertisement notifications
  • There is a language barrier in the customer service department
  • Most of the time the app returns irrelevant search result for the searched items
  • Advertised prices do not exist. There are several products in the listings, and the search results and ads show the cheapest one, not the one described and pictured.

Source of Temu’s Goods

Temu doesn’t make the products it sells, instead, it provides a marketplace where suppliers can list their goods.

You’ll be able to discover a wide variety of manufacturers from around the world, in addition to discovering their exclusive and some really cool stuff. Temu works closely with manufacturers to ensure that all items are of the highest quality materials and production methods.

Consumers can find great deals on Temu’s online shop since it does not have the high margins associated with conventional retailers.

Shipping

It usually takes 7 to 15 business days for Temu to ship an order, since most merchants are based abroad. As soon as a buyer places their order, Temu fulfills them promptly and handles all shipping and logistics across borders. Temu coordinates the shipping process with merchants.

Recently, Temu rolled out an express shipping service that reduces delivery time to one week. If you order over $99, you will receive free express shipping. 

It is possible to take advantage of Temu’s free shipping promotion in two different ways. When new customer creates an account, they receive free shipping for the first three orders they make, in addition to discount vouchers of up to 30 percent off sitewide, special pricing on premium items, and helpful customer support.

Return Policy

Temu accepts returns up to 90 days from the purchase date. Within 90 days of receiving your request, Temu processes your refund request. 

Once you submit your return request, the products must be returned within 14 days. If you do not do this, Temu will automatically cancel your return request. 

Once you have requested a return and refund, the products need to be mailed back to the UPS or USPS facility nearest your residence.

After filing a return request, you’ll receive a return label. Ensure that you return the package only at the address that is provided on the label, rather than at the address of the original sender. 

It is also important that your return package does not contain any additional items. Making sure that you pay close attention to the packaging will help you avoid mistakes.

Refund Policy

You can expect your refund to be credited to your original payment method within 30 days, depending on your bank. It is also possible to receive a refund through Temu credits. It will definitely take less time for your refund to reach Temu’s credit. 

This credit can be used on Temu the next time you make a purchase. Therefore, when you frequently use Temu, it might be a better idea to request a refund as Temu credits rather than waiting a long time.

Frequently Asked Questions (FAQs)

Is Temu app legit?

You can shop safely from Temu as it is a legitimate app. Those who have purchased from Temu rave about its handpicked products, affordable price range, and convenient shopping experience. Most of the Temu app reviews on the internet also say that this app is trusted and not a scam.

Is Temu a real website?

Yes. Temu is a legitimate website that allows customers to order anything they want whenever they want, wherever they are, and in whatever quantity they need. Temu has on-time shipping and excellent customer service. 

How safe is it to shop in Temu?

Temu provides a secure and safe online shopping platform. Temu maintains reasonable pricing for everyone so they can shop online. In addition to offering a wide variety of top-notch products around the globe, Temu makes its products affordable as well.

The e-commerce site encrypts your data, preventing unauthorized access to sensitive information. Temu discloses the way it collects and uses its data.


Temu can be a relatively safe shopping destination. It’s true that Temu has some good suppliers, but there are also some undesirable vendors there as well, which is to be expected in any marketplace.

Have you ever purchased anything from Temu? How long did it take to deliver? Share your Temu app review in the comment section below.

Freelancer and writer who keeps a close eye on new technologies. He writes about the best apps/games, how-to tips, tutorials especially on Android, iPhone, computers, Windows, Linux, and Mac.

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