If you’re facing issues with the Wizz app not working, you’re not alone. Many users have reported problems like the app crashing, getting stuck on the loading screen, or not being available in certain countries. These issues can be frustrating, especially when you’re trying to use the app for communication or socializing.
If you’ve noticed that your Wizz app isn’t available on the App Store, or it’s not working in your country, it can leave you wondering what happened. In some cases, the app may get stuck on the loading screen or fail to send messages, making it seem like there’s no solution in sight.
It’s important to know that these kinds of issues aren’t uncommon, and they can happen for a number of reasons. We’re here to walk you through the possible reasons Wizz might not be working and give you a few suggestions to resolve it easily.
Troubleshooting Wizz Not Working Issue
Wizz App Crashing, Keep Stopping or Stuck On Loading Screen
If Wizz isn’t working properly, try updating the app first. Developers release updates to fix recently reported bugs by the users to improve overall performance of the app, so using an outdated version can cause issues to occur.
To check for updates, go to the App Store or Google Play Store, search for Wizz, and tap “Update” if available. Once updated, open the app to see if the app starts working without any crashes.
If the latest version of the Wizz app still isn’t working on your device, you can try downloading an older version from the internet and installing it manually on your Android phone. Once installed, you should be able to log in to your account and use the app as usual.
If updating/downgrading the app doesn’t fix the issue, another option is to try reinstalling the Wizz app. Another solution is to clear the app’s cache, which can help fix login or freezing problems. However, this method is only available for Android users, as iOS does not have a similar option.
Wizz App is Not Available on the App Store or Play Store
If you’re unable to find Wizz on the App Store or Google Play Store, it’s because both Apple and Google removed the app earlier in 2024. The app, which is popular among U.S. teens, was pulled due to concerns over its alleged involvement in sextortion scams, as reported by NBC News. The National Center on Sexual Exploitation raised alarms about its use in these incidents.
While Wizz is working on getting back into both the app stores, there’s no official timeline for when it will return. In the meantime, you may need to wait for the app’s comeback or look for other Wizz app alternatives.
Wizz App Not Available on My Country
Currently, the app is only accessible in a limited number of regions, including the United States, Canada, the United Kingdom, and Australia. Due to various reasons, the app hasn’t been launched in many other countries yet. However, Wizz is expected to expand and become available in 23 more countries in the near future.
While you may not be able to download the app right now if you’re outside these regions, there’s a possibility it will be available in your country soon.
Wizz App Not Letting You Log In
If you’re having trouble logging into Wizz, like when the app doesn’t load after you enter the code or you see “Error Code: 8” saying “Oops… Account creation using phone number is disabled. Please use another sign-up method,” here are a couple of things to try.
It’s possible that your account was shadow-banned for some reason. This can happen, but the good news is that it usually clears up after about a week. So, try waiting for a while and then try logging in again.
If you’re still stuck, try clicking on the Wizz logo a few times quickly. This has helped many users to log in to the app instantly.
Wizz App Messages Not Sending/Receiving
If you’re having trouble sending or receiving messages on Wizz, one possible reason could be an IP or device ban. This can happen if there are restrictions placed on your account, or if the app detects unusual activity or you’ve broken community guideline of the app.
If you find a restriction or ban notification, you can refer to our articles on unrestricting your Wizz account and to get unbanned from Wizz for more details on how to resolve the situation.
Another reason messages might not send is if you’ve been blocked by the person you’re trying to message. In this case, your messages will be sent, but they won’t be delivered to the person, and you won’t receive any replies until they unblock you.
Additionally, if the person has deleted their account or if their account has been banned, that could also stop you from sending messages to them.
This article has addressed some of the common issues you might face with the Wizz app. If the suggested solutions don’t fix the problem, contact Wizz support.
