How to Delete AliExpress Account Permanently [Easy Method]

This article will guide you through step-by-step instructions with screenshots on how to delete your AliExpress account on both mobile and PC.

Thinking about deleting your AliExpress account? Maybe you’re just done shopping there or feel like it’s time to move on. Some people stop using it because they don’t like how their data is handled, don’t use the account anymore, or just don’t want to deal with all the updates, frequent emails, and notifications.

AliExpress is a big shopping site where you can find stuff from sellers around the world. It’s been around for years and has a lot of users. Still, there are plenty of reasons why someone might want to delete their account completely.

Deleting your AliExpress account means your profile and all your details will be gone for good. In this post, we’ll share everything you need to do to delete your AliExpress account.

Table of Contents

How to Delete AliExpress Account Permanently on App and PC

On the AliExpress Mobile App

Earlier, you could only delete your AliExpress account through the website, either on a mobile browser or a computer. But now, AliExpress has added the option to delete your account directly from the mobile app. So if you’re using an iPhone or Android phone, here are the steps you can follow.

Open the AliExpress app on your phone and log in using your details.
Tap on the Account icon at the bottom right corner of the screen.
Tap the Settings icon (gear symbol) at the top right corner.
Scroll down and tap on Delete Account.
You’ll be redirected to a confirmation page. Tap on Delete Your Account.
Check your email, copy the code you received from AliExpress, paste it into the app, and tap Verify.
On the next page, you’ll see the confirmation screen. Tick the box that says “Yes, I want to permanently close my AliExpress account and delete my data,” then tap the Delete Account button to finish deleting your account.

On Computer

In the past, AliExpress only had a deactivate account option, and to permanently delete your account, you had to contact their customer support. Now, that has changed — the deactivate option is gone, and a direct Delete Account option has been added. Here’s how you can use it.

Go to the AliExpress website and log in.
Once you’re signed in, click the Account button in the top right corner.
From there, choose Settings
In this section, click on Delete account under the Personal Information section.
You’ll be taken to a page that explains what deleting your account means. Read it if you want, then hit the Delete Your Account button.
Now, select a security check method to confirm your account. You can choose ‘With your email verification.”
Then open your email and look for a message from AliExpress with the subject “Your AliExpress verification code.” Copy that code and paste it into the box on the screen. Then hit Verify.
On the next screen, you’ll see a confirmation page. Tick the box that says “Yes, I want to permanently close my AliExpress account and delete my data,” then click the Delete Account button to permanently delete your AliExpress account.

Note: If you can’t get the verification email because you lost access or don’t remember which email you used, you can still delete your AliExpress account. When you tap the Delete Your Account button, you’ll see other ways to confirm your identity, like using a previous order paid by card or by contacting customer service.

So guys, those are the simple steps to permanently delete your AliExpress account using the mobile app or a computer. If you’re planning to switch to a different platform to buy or source products, you can check out our earlier post where we shared some good alternatives to AliExpress that offer similar services.

Frequently Asked Questions (FAQs)

Can I deactivate my AliExpress account?

No, AliExpress no longer has a deactivate account option. Earlier, there was only a deactivate option and no way to delete the account directly. Now, they have removed the deactivate option and added a permanent Delete Account option instead. So once you delete it, it’s permanent.

Do I need to contact customer support to delete my AliExpress account?

No, you don’t need to contact customer support to delete your account. Since AliExpress added the option to delete your account directly from the app on your phone or through their website, you can do it yourself easily. However, if you don’t remember the email address you used when creating the account, you’ll need to contact their support team because they send a verification code to that email during the deletion process.

How do I permanently delete my AliExpress account?

Open the AliExpress app or visit the website and log in with your email and password > Go to Account > Tap or click the Settings icon > Select Delete Account > On the confirmation page, tap or click Delete Your Account > Check your email for the verification code > Enter the code and tap or click Verify > Once verified, confirm by selecting Delete Account again to permanently remove your account.