Is your Funko app not working? Whether it’s app crashes, unknown errors, or issues with your collection not updating, or price not updating, we’ve got you covered with easy-to-follow tips.
Funko has a cool app for people who love collecting pop culture stuff. If you’re into building your own collection of these cute toys, this app is perfect. You can use it to keep track of all the cool things you have and make a list of what you want to get next.
The app works on both the website, funko.com, and on your phone. If you really like collecting these little figures, the app helps you see what else is out there to add to your collection. Plus, it tells you how much all your collectibles are worth.
Funko is the company that makes and sells these cool toys called Funko Pops. They look like tiny characters from movies like Star Wars or Harry Potter. The Funko app is great because it helps you discover new items every day. You can easily find these by searching or scanning.
There are over 17,000 different things you can keep track of using the app. You’ll have access to an enormous collection of cool stuff at your fingertips.
If you encounter problems with the Funko app not working properly on your device, don’t worry! We have a helpful guide to address and fix the issue. Keep reading for the solution!
Why is the Funko App Not Working?
If the Funko app isn’t working, it might be because the app or your phone’s system is not up-to-date. Sometimes, if your phone is running out of space or if there’s trouble connecting to the internet (either Wi-Fi or cellular), the app can have trouble, like not opening.
Another reason could be that the Funko service itself is having issues. If it’s down or offline, it can make the app freeze or not work correctly. So, it’s good to make sure your app and phone are updated and that you have a stable internet connection.
How to Fix Funko App Not Working Issue
Funko App Not Showing “My Collection”
For people who love collecting little figurines, the “My Collection” feature is super important in the Funko app.
But imagine if you can’t see what’s in your collection – that’s exactly what’s happening to many Funko collectors. They can’t view their figurines and products in the collection, and the app isn’t letting them access it properly.
Some folks are having trouble because their collection isn’t updating as it should. Instead of showing what they have, the app is saying something like, “Look! A shiny, new collection!” which isn’t helpful.
Many users are facing the problem of not being able to access their collection in the Funko app, and it’s not just a few people – a growing number are experiencing this issue lately.
Unfortunately, unlike some other problems you might be able to fix on your own, this one isn’t something you can easily solve. Even if you try closing the app and restarting it or reinstalling it, that might not work because the issue is directly connected to the latest update.
Funko is Not Refreshing or Updating Prices
The problem of Funko not refreshing or updating prices has been around for quite a while, and it actually existed even before the latest update, which caused many users to dislike the app.
If the Funko app isn’t updating, it means that the prices you see for items remain the same without any changes. This problem might not be immediately obvious for people who don’t check their collections every day, but for those who do, it can be challenging to figure out why the prices are not updating.
Luckily, there are a couple of things you can try if you’re facing this issue:
- Close the app and go back to your phone’s home page.
- Find the “Funko” icon, tap and hold it.
- A menu will pop up, and you should choose the “App info” option.
- On the top of the screen, you’ll see an option that says “Force close.” Select this option to forcefully close the app.
Here’s another way you can try fixing the issue:
- Go to your phone settings and find the “Applications” or “Apps Manager” section.
- Look for the Funko app in the list of applications.
- Inside the Funko app settings, you’ll find options for “Clear app cache” and “Clear app data.” Select both of these options one by one.
- After clearing the cache and data, open the Funko app again.
- You might need to log in again at this point.
- Check the prices and see if any changes happen.
Funko Lists Not Working
There’s another problem that some Funko app users are facing, besides the ongoing issue with price updates. This less common but still bothersome error is when users can’t see their lists within the app. This means they’re unable to view, edit, or add new items to their lists.
When this issue occurs, an error message pops up saying: “We are having an issue retrieving your data, please refresh to see if that resolves your issues. Otherwise, please contact us to describe the issue you are having.“
In simpler terms, users are encountering difficulties accessing and managing their lists in the Funko app. If refreshing doesn’t work, the app suggests reaching out for further assistance.
The good news is that the problem of not being able to see your lists in the Funko app typically occurs when there’s a temporary issue with their server, so it doesn’t last long.
If you find yourself unable to see your lists, here are a few things you can try:
Close the app from the recent apps section and then reopen it. If the problem persists, consider force closing the app by holding down the icon, going to “app info,” and selecting “force close.” Check if this resolves the issue.
If you think there is a temporary server problem, give it some time. These issues often get resolved on their own over a short period.
Other Fixes for the Funko App Not Working Problem
Funko App Server Status
See if there’s an issue with the Funko app. It’s possible that the Funko service is having problems with its servers or facing technical issues. If the Funko app isn’t working as expected, there might be a temporary outage or other technical difficulties affecting its functionality. Check the server status of the Funko through sites like UpdownRadar.
Downgrade Funko App
If you find that your collection isn’t deleted but you’re unable to access or add anything to it, it might be due to server issues with the app. As a potential solution, consider downgrading the app.
In some instances, downgrading can show your existing collection, even though you might encounter limitations such as being unable to add new items. This temporary workaround might provide access to your collection while the server issues are addressed by the app’s developers.
Check your Internet
Make sure your phone’s internet connection is working by opening another app that requires internet access. If Wi-Fi is slow or not working, switch to your cellular data. Conversely, if cellular data is slow or not functioning, switch to Wi-Fi. The steps for switching between Wi-Fi and cellular connection depend on whether you’re using an Android or iPhone.
Enable & Disable Airplane Mode
Toggle Airplane Mode on and off as a quick and simple way to reset both your phone’s Wi-Fi and cellular connections. This process only takes a few seconds and can be done on both Android and iOS devices.
Check for Funko App Updates
Make sure to look for updates for the Funko app on your Android or iOS and install them. Keeping your Funko app up to date is crucial because if it’s not current, you might experience connection problems and other issues, causing the Funko app to not work properly on your mobile device.
Check the Storage Space of your Device
Ensure there’s enough free space on your phone as a lack of available storage can lead to apps crashing or not opening.
Disable VPN
If you’re using a VPN for privacy and security, it’s helpful, but it can sometimes lead to connection errors and issues with the Funko app. To see if your VPN is causing problems, try disabling it on your Android or iOS, and check if this resolves any issues with Funko not working.
Restart your Phone
If you’re having issues with the Funko app unknown errors, a simple solution is to restart your mobile device. Rebooting the device often helps in clearing various problems. So, take a moment to restart your device and it might resolve any issues you’re experiencing with the Funko app.
Check the Funko App Permissions
Make sure to review the permissions for the Funko app on your Android or iPhone. It’s essential to grant permission for Funko to access features like location, camera, storage, etc; otherwise, these functionalities may not work as expected.
Uninstall and Reinstall the Funko App
If you’ve tried other solutions without success, consider uninstalling the Funko app from your Android or iPhone and then reinstalling it. So, uninstall the app from your device and then download and install it again.
Contact Funko Support
If all else fails, the final option is to reach out to Funko for support. You can contact them by sending an email to support@funko.com.
Another way is to visit their support page, click on the Help button in the right corner, and choose the “Get in touch” option. From there, select the “Leave a message” option and provide your name, and email, choose the reason for your inquiry, provide a description of the issue, and even attach images if needed.
Once you’ve filled in the details, click the Send button to submit your message for assistance.
Frequently Asked Questions (FAQs)
Why is the Funko app not showing my collection?
The Funko app might not be showing your collection, usually due to a temporary server issue that often gets resolved within a few hours. Additionally, ensure that your app is up to date by checking for any available updates. If updates are available, install it.
How do I find out how much my Funko collection is worth?
To determine the value of your Funko collection, use the app on your mobile device. Simply scan the barcode of each Pop figure, and the app will instantly display the current value of each item in your collection.
