How To Delete Xfinity Account (Delete Comcast Account)

If you’re ready to say goodbye to Xfinity forever, find out how to delete your Xfinity account permanently. Sometimes deleting an account can be frustrating, and you go round and round and fail to figure out how to delete an account.

For this reason, we have provided a guide to show you how to delete your Xfinity account. If you’re thinking about deleting your Xfinity account completely, you can do so easily with this easy step-by-step guide.

Xfinity TV gives you the freedom to watch what you want whenever and wherever you want with the most comprehensive selection of Xfinity On Demand movies and shows via your TV or in the Xfinity Stream portal.

Almost certainly you have heard of Comcast and Xfinity. There is also some confusion regarding branding, such as “Comcast Xfinity” or “Xfinity by Comcast.” Both terms are frequently interchanged, which is understandable. Xfinity is a Comcast subsidiary. In essence, Xfinity and Comcast operate as one. Comcast owns Xfinity, and Xfinity provides home phone service, internet, and television services under the Comcast brand. 

Offerings from the company include packages combining two or all three services, usually at a discounted rate. You get the most value from bundling cable packages, which Xfinity doesn’t disappoint.

Xfinity TV offers a great cable TV package that offers a variety of channels. The package includes a bounty of sports channels and premium channels including HBO and STARZ.

There are different Xfinity packages depending on the region. The price varies across regions from $19.99 to $299.95 for 10 to over 260 channels. You can get a lot of channels from Xfinity’s mid-tier TV packages for around $60 a month, in most areas.

Regardless of why you’d like to delete an Xfinity account, this article will guide you to remove your Xfinity account and completely delete your profile. 

Note: When an Xfinity ID is removed, the secondary user’s Xfinity ID and all settings and preferences will be deleted. Removing a secondary ID means losing emails, voicemails, and other data associated with it. If you wish to keep anything, please make sure to print it. In case the ID is associated with more than one account, it won’t be removed, and the account it is associated with will lose its access.

How To Delete Xfinity Account Permanently?

Xfinity Remove Account By Contacting Customer Service

If you wish to permanently delete your Comcast (or Xfinity) account, you must contact customer service by dialing 1-800-Xfinity (800-934-6489) or 1-800-Comcast and request deletion of your Xfinity account.

Request a deletion of your account verbally with a company representative. As soon as the agent receives your request, it will be placed in the queue in order to deactivate your Xfinity account as soon as possible without any complications or delays.

You can also reach their support via Twitter, Facebook, Reddit, and Forum. Send a message with a genuine reason to close Xfinity account permanently and to delete all associated data.

Delete Xfinity Account Online through Website

1. Visit Xfinity Privacy Policy.
2. Under the Special Information Regarding California Residents’ Privacy Rights section tap the Individual Rights Request Page to submit a request.
3. Check the box to indicate that you are a California resident, and click the Continue button.
4. Click on I currently have an account and then continue.
5. Choose Deletion Request and press Continue.
6. Log in with your Xfinity ID and password and hit Sign In.
7. If your Two-Step Verification is enabled, a verification code will be sent to you via text or email. In the event you’ve enabled Multi-Factor Authentication, you will need to enter the verification code from the Xfinity Authenticator app.
8. Alternatively, if you are not using any of these, make sure your contact information is up-to-date by clicking Next. In case your contact methods are out of date, click Edit to update them.
9. Click Continue after reviewing the information regarding your deletion request.
10. Click View accounts in order to view all primary accounts linked to your personal information. As part of the deletion request, any information associated with your linked accounts will also be removed.
11. Your deletion request will be summarized on the screen. Make sure your information is accurate by checking the box and hitting the Request Deletion button.
12. Your deletion request will be confirmed by a screen. Simply click I’m Sure.
13. On the confirmation screen, you’ll be notified when your request will be processed. You’ll receive an email once your Xfinity account deletion request has been processed.

Close Xfinity Account through Xfinity Assistant

You can also chat with Xfinity Assistant and request them to delete your account completely. To chat with Xfinity Assistant follow the below step.

1. Click here to make a live chat with Xfinity Assistant
2. Enter Delete Xfinity Account in the chatbox and hit enter
3. Now click on Sign in
4. Enter login details to sign in to your account
5. Now, you have to make a deletion request of your account
6. They will guide you through the process of how you can delete your Xfinity account.

Delete Comcast Account Permanently

1. Log in to your Xfinity Comcast account
2. Navigate to the My Account section
3. Click the Manage Account button at the top of the page. 
4. Tap Close my account.
5. Now, provide a valid reason why you want to delete Xfinity Comcast account and hit the Continue button 
6. Once the next page appears, click Close Account.
7. That’s it! You’ve successfully deleted Comcast account.

Frequently Asked Questions (FAQs)

Why you should delete your Xfinity account?

It’s not a necessity to keep an account if you are not making any phone calls for the monthly bills you pay. A number of instances have occurred in which the misunderstanding that an account was terminated resulted in continuous billing. It’s not uncommon for someone’s personal data to be exposed accidentally, causing unnecessary stress, anxiety, and perhaps some heavy penalties for violating a new carrier’s cancellation policy.

By ensuring that the account is closed, you can make sure you do not expose yourself to unnecessary risks. After requesting the cancellation of the account, make sure the company follows up and ends all billing activity associated with the account.

In case you have trouble getting the account cancellation request processed by the company, send a letter containing a statement explaining why you want to cancel the account. There is no need for this letter in all cases, normally, it is useful to have this letter as proof of your cancellation request in writing, in case it is needed in the future.

Can I delete my Xfinity account?

To permanently delete Xfinity account, you need to contact their customer support page. Then make a request through direct chat, Facebook, Twitter, etc. Alternatively, you can use any of the methods listed above.

How do I unlink my Xfinity accounts?

1. On the My Account homepage, click Settings.
2. The Settings tab appears at the top of the My Account page.
3. Click Linked Accounts in the Account Details section.
4. In the Account Details section, you will find Linked Accounts.
5. Select Edit next to the account you wish to unlink from, and then click Unlink.
6. On the right is a section with linked accounts, with an option to unlink.
7. Unlinking the account will require you to confirm your decision. 
8. Click Unlink Account to proceed.

It’s not possible to unlink from your current account. Xfinity Services and My Account will no longer be available after you unlink the account.

Xfinity Comcast has its perks, but not everyone will enjoy them. When you decide you no longer want to keep your inactive Xfinity account, deleting your Xfinity account is easy to do. You’ll be ready to move on as soon as you follow the instructions in this article. This ends our article on how to delete your Comcast account. If you know any other method let us know.