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How to Fix Uber Eats Promo Code Not Working

Fix Uber Eats Promo Code Not Working

In this article, we’ll talk about why your Uber Eats promo code might not be working and share easy ways to fix the problem.

Uber Eats, the go-to platform for satisfying our cravings with a few taps on our phones, often sweetens the deal with promo codes. These codes offer discounts and perks, making our meals even more delightful. 

However, there are times when the excitement fades as the Uber Eats promo codes don’t work as expected. If you’ve found yourself scratching your head, wondering why your Uber Eats promo code isn’t working, worry not – we’re here to guide you through the process of fixing Uber Eats promo codes that are not working.

In this article, we’ll explore common issues users encounter with Uber Eats promo codes and provide simple, easy-to-follow solutions. Whether you’re a long-time Uber Eats user or just getting started with online food ordering on Uber Eats, understanding why Uber Eats promo codes seem to have stopped working will help you make the most of the service.

Why is My Promo Code Not Working on Uber Eats?

If you’re facing issues with your Uber Eats promo code, there are a number of possible causes. Firstly, confirm that you’ve successfully applied the code during checkout. Make sure to check the validity of the promo code, as expired codes won’t give you the expected discount. It also may be due to numerous attempts in a short period – take a break and try again later. 

Oops you're not eligible for this promotion on Uber Eats


Additionally, ensure your account meets the eligibility criteria for the specific promotion. Lastly, if the code isn’t working on a particular device, it might be worth trying a different one, as some codes may not activate on certain devices. You may also not be able to use it if your device is flagged with multiple accounts.

How to Fix Uber Eats Promo Code Not Working

Change Payment Method or Card

If you’re seeing the “This account is not eligible for promotions” error or your Uber Eats promo code applied but not working, it suggests that your account might be flagged for promo misuse. To fix this, the simplest solution is to change your payment method or use a different card. You can also use a PayPal or Venmo account instead of a bank or card.

By doing this, you can often bypass the issue and continue enjoying the benefits of promo codes on your Uber Eats orders.

Try on Desktop

If you encounter the message “We couldn’t activate this promo on your current device” or find that the Uber Eats promo code isn’t working on your current Android or iPhone device, consider using the desktop version of Uber Eats. 

The website version often provides a solution when faced with compatibility issues on mobile devices. When using the Uber Eats website on a desktop browser, it is possible to apply the promo code, ensuring a seamless experience in redeeming discounts for your food orders.

Uber Eats promotion you picked couldn't be applied to your order

Invalid Uber Eats Promo Code

If the promo code you’ve entered is invalid, it may not work properly. It’s crucial to double-check the code for accuracy, as even a small mistake, like moving a letter or number to the left or right, can make the code invalid. In such cases, the system will indicate that the entered code is not valid.

To resolve this issue, make sure you are entering the correct promo code. Make sure you carefully review the details of the code before submitting it to ensure accuracy.

Expired Uber Eats Promo Code

When it comes to promo codes, they don’t last forever. Promo codes are active for a limited time, and each one comes with an expiration date. So, if you’ve got a promo code, it’s important to take a moment and check its expiry date. Remember, no promo code for any brand lasts forever.

To resolve this issue, the easiest solution is to use the promo code within the specified period before it expires. 

Used Uber Eats Promo Code

If you’ve already used a promo code for a previous order on Uber Eats, unfortunately, you can’t use that same code again. Once a promo code has been applied to an order, it’s a one-time deal. The only way to apply a promo code multiple times is if you have multiple codes for the same offer.

For example, if you applied a promo code to an order and later decided to cancel it, trying to use the same promo code for a different order won’t work. Even if you get a refund for the canceled order, the promo code won’t be available for reuse.

In order to fix this, check if the promo code you’re attempting to use has been used before. If it has, you’ll need to get yourself a different promo code to get the discount.

Account Not Eligible

There are instances where you might find out that a particular promo code is not available for you. Your eligibility for a promo code could vary depending on your location, the products you’re ordering, or your payment method.

To address this, make sure you read the terms and conditions of the promotion before making a purchase. So, you can confirm whether you meet the eligibility criteria for the promo code you’re trying to apply. 

Uber Eats oops this promotion could not be claimed

Numerous Attempts in Short Period

If you find that your Uber Eats promo code is not working, it could be due to making multiple attempts to apply the code within a short period. Uber Eats has a system in place to prevent misuse and abuse of promo codes. This security measure aims to ensure fair usage and distribution of discounts.

In such cases, encountering a “too many attempts” error is not uncommon. The platform may temporarily restrict your ability to apply the promo code to prevent misuse. In cases like this, it’s best to take a break and wait for a bit before attempting to apply the code again.

Server Issue

If you encounter difficulties using your Uber Eats promo code, there may be a server issue. The server could be temporarily unavailable due to high traffic or scheduled maintenance. During such periods, the platform might experience disruptions, preventing users from redeeming their discount coupons or promo codes.

Therefore, it’s recommended to wait patiently for the server to be restored. High traffic or maintenance issues are typically temporary, and the service should resume as usual once the problem is resolved. To stay informed about the server’s status, you can check the official social media handle of Uber Eats or use third-party tools like Downdetector.

Restart the Uber Eats App and Phone

If you’re encountering issues with your Uber Eats promo code, a quick and effective solution is to restart both the Uber Eats app and your phone. Begin by closing the Uber Eats app on your device. After that, restart your phone before relaunching the Uber Eats app. 

This simple yet effective process can often resolve technical glitches or temporary hiccups that may be causing the promo code not to work. 

Create New Account

If you’ve tried all attempts to redeem your Uber Eats promo code and error messages persist, it might be worth considering an alternative approach. It’s widely known that certain promotions, including those associated with promo codes, are often targeted at new customers. In such cases, creating a new Uber Eats account could be a viable solution.

So, you’ll need to open a new account. Keep in mind that to create a new account and successfully redeem the coupons, you will be required to use a different phone number and email. This approach allows you to potentially access the benefits of the promo code if the previous attempts have been unsuccessful on your current account.

Contact Uber Eats Customer Service

If all else fails and you’re unable to resolve the issue of your Uber Eats promo code not working issue, contacting Uber Eats’ customer service may be your last recourse for a satisfactory resolution.

To call Uber Eats directly, just dial 1-800-253-9377 on your phone. This is the official number for talking to Uber Eats customer service. You can also reach out to them through the chat feature on the Uber Eats app or send a direct message to @Uber_Support on Twitter. These are easy ways to get help if you’re having trouble with your Uber Eats promo codes.

If you’re confused between choosing Uber Eats or Instacart for your food delivery and grocery needs, our detailed article on ‘Instacart vs Uber Eats‘ is here to guide you.

Uber Eats promo codes can be helpful if you’re trying to use them to get a discount on your order. However, it can be frustrating if it’s not working. But in this article, we’ve talked about why this might happen and ways you can resolve it. We hope these tips help you solve the issue.

Lokesh Naik is an avid blogger and internet freak who is behind this blog. A tech enthusiast and fan of smartphones who keeps track of every little happening in the smartphone world. When not writing, he loves watching cricket.

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