If your Tesco Bank app is not opening, keeps crashing, or you’re having trouble making payments, you’re in the same boat as many other users. Many people rely on the Tesco Bank Mobile App to check their balance, manage credit card payments, or transfer money between accounts. If you use the app often, you might have noticed that it tries to load and then closes right away, without giving you a chance to log in. This can happen even when your internet is working fine and you’re still able to access your Tesco Bank account through a web browser. It may seem like the problem is only with the app itself.
If you’re having problems with the Tesco Bank app not working, here’s what you can do to fix it.
Why is My Tesco Bank App Not Working Today?
While there could be several simple reasons why your Tesco Bank app isn’t working as expected, here are a few of the most common ones. Sometimes, it’s a server issue on Tesco’s end, and the app won’t load no matter what you try. In other cases, you might be using an outdated version of the app, or there could be too much stored data or cache, causing it to slow down or crash. If your phone is rooted or running an older version of the operating system, that could also prevent the app from working properly.
How to Fix Tesco Bank App Not Working on iPhone and Android
Reinstall the App
I reached out to the Tesco Bank support team, and they recommended uninstalling and reinstalling the app. This was a simple fix that worked well for me. After reinstalling, the app opened without any issues, and everything started working as expected.
The easiest way to do so is to delete the Tesco Bank app from your phone. On Android, press and hold the app icon, then tap “Uninstall.” On iPhone, press and hold the app icon, then tap “Remove App” and confirm. After that, open the Google Play Store if you are an Android user or App Store if you are an iPhone user, then search for “Tesco Bank,” and download the latest version. After the app has been installed, log in and see if it works better now.
Check if Tesco Bank is down
Sometimes the Tesco Bank app might not work because of a bigger issue on their end. It could be a server problem affecting lots of users at once. You can try opening Tesco Bank on a different device or through a web browser to see if it works there. If it still doesn’t load, head over to a website like Down Detector to check if others are reporting the same problem. If there is, you can do nothing but wait it out.
Close and Reopen the App
If the Tesco Bank app is only having problems on your phone and works fine on your friends’ or family members’ phones, it might just be a small glitch. Try closing the app completely and then opening it again. You can also try logging out of your account and logging back in.
You can swipe up on both Android and iPhone to fully close the Tesco Bank app. On Android, tap the square or recent apps icon to open the app switcher. On iPhone or Android devices with gesture navigation, slide your finger up from the bottom of the screen and hold for a second until the app switcher appears. Then find Tesco Bank and swipe it all the way up to close it.
On Android, you can also force stop the app:
- Open your phone’s Settings.
- Go to Apps and select Tesco Bank.
- Then tap on Force stop.
Check for App Updates
If the Tesco Bank app is still giving you trouble, it might be because you’re using an older version on your device. Updates often fix bugs and glitches, so it’s always better to have the latest version.
- To update the Tesco Bank app on Android: Open Google Play Store > Tap your profile icon > Manage apps & device > Updates available > Tesco Bank > Tap Update.
- On iPhone: Open App Store > Tap your profile icon > Scroll down to see updates > Tesco Bank > Tap Update.
Clear Cache
“Cache” usually helps apps load faster by keeping some data stored on your Android phone, so things don’t have to reload every time. But sometimes, this data can create an issue with the app. Clearing it once in a while can fix random problems, especially if the Tesco Bank app isn’t working right.
To clear the cache on Android, open Settings > Apps > Tesco Bank > Storage > Clear Cache. This option is only available on Android — iPhones don’t have a direct way to clear app cache.
Ensure Device Compatibility
If you’re having trouble installing or using the Tesco Bank app, your phone’s software might be too old to support it. For Android, the app usually needs version 8.1 or higher. iPhone users will need iOS 15.0 or above. If your phone is running an older version, the app might not work at all or could keep crashing.
So if your device hasn’t been updated in a while or it’s no longer getting updates, that could be the reason. In that case, you can still use Tesco Bank by logging in through a web browser, or you might want to think about upgrading to a newer phone that supports the latest app versions.
Ensure Your Phone Isn’t Rooted
If the Tesco Bank app isn’t working, it could be because your phone is rooted. Just like most banking apps, Tesco Bank doesn’t support rooted devices for security reasons. Rooting gives you more control over your phone, but it also makes it less safe, which is why apps like this block access.
If your phone is rooted, the Tesco Bank app likely won’t open or will keep crashing. In that case, the only real options are to unroot your device or just use Tesco Bank through a web browser instead.
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These are the only working ways when the Tesco Bank app isn’t working or if you’re having trouble opening the app or making payments. Many users have tried these and found success. Let us know which one worked for you.