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Bank of America App Not Working? (Fix Easily & Quickly)

Do you have a problem with your Bank of America app? You can find detailed instructions here on how to fix the Bank of America app not working.

Would you like to know the reason behind the BOFA app not working issue? If you are having a Bank of America server down, freezing, blank screen, crashing, any errors, or issues with the Bank of America app, this article will help.Bank of America App Not Working Fix

Why is the Bank of America app not working?

Bank of America App is a very useful app. Whether you need to deposit checks, send money to others, view your statement or check your account balance, all can be done within this simple user-friendly app available for both Android and iOS devices. A lot easier than going to the Bank of America website and signing in. 

The app is free. You can use it pretty easily and it is secure as well. It is incredibly easy to send payments and transfer money to people with the same bank. It even helps you keep track of your expenses and incomes. 

However, since it is frequently used by customers, it may encounter technical issues, and it may be quite difficult to log into the app to use it.

Most of the users complained that the Bank of America app shows “Error: We’re sorry, we weren’t able to complete your request. Please try again.” whenever they open the app. If you encounter such errors while opening the Bank of America app, this article will help you to find out the reasons and how to resolve them.

Fix Bank of America App Not Working in 2022

You can fix the Bank of America errors in just a few minutes, and it is easy to do from your end. The steps in this article will guide you through the process, and you will be able to start using the Bank of America app right away. Keep reading below to learn how to resolve the issue of the Bank of America app not working.

Down Detector

Whenever popular apps like Facebook, WhatsApp, and Instagram, stop working, due to a server down, users usually express their frustration on social media.

Occasionally, Bank of America app servers may be down. It may be caused by maintenance, an overload on servers, or some other issue. There’s nothing you can do about this on your end, so you’d better wait a few minutes and check back again. 

Consider searching the web for are there issues with the Bank of America app. Aside from that, websites like DownDetector and IsItDownRightNow are extremely helpful. You can use these sites to check the Bank of America app and websites’ online status.

Check your Internet Connection

The Bank of America app may not work properly if there are network issues, such as temporary or unstable network connections. Restart your network by turning off data services or enabling and disabling airplane mode.

You may also experience this Bank of America app not working error if your Internet connection is not working or you don’t have any internet plans. Try resetting your Wi-Fi router or contacting your Internet service provider for a better connection.

Update Bank of America App

It is possible that the Bank of America app is not working due to an outdated version of the app. So, you have to make sure that your Bank of America app is up-to-date. To update the Bank of America app, follow the below steps.

  1. Open Google Play Store or iOS App Store on your smartphone.
  2. At the top of the screen click on the search bar and search for the Bank of America app
  3. Upon finding the Bank of America app in the search results, click on it and you will see the Update option if the latest version of the app is an available
  4. If the update is available, click on the update option
  5. Once the update has been installed, open the Bank of America app and then check whether it is working or not.

Clear Cache of Bank of America App

It is easy to fix the problem of the Bank of America app not working by clearing the cache of the Bank of America app on your mobile phone. To do so, follow the steps below:

  1. Open the Settings app on your smartphone.
  2. Then, navigate to Apps or App Manager or Applications
  3. Search for the Bank of America app in the application list.
  4. Select the Bank of America app and tap on Storage.
  5. In the Storage section, click Clear cache.
  6. There you go, you will be able to use the Bank of America app again without any error.

Reinstall the Bank of America App

If updating the app didn’t fix the problem, reinstall the app completely to see if the problem is resolved. Android users should press and hold the app icon and drag it over to the Uninstall button to the top right to uninstall the app.

Press and hold down the app’s icon on iPhone or other iOS devices. After a few seconds, a cross icon will appear on each app. Touch the cross icon on the Bank of America app to uninstall it from your phone. 

After that go to Open Google Play Store or iOS App Store and search for the Bank of America app. Click install and wait for the completion of download and installation. Login again and see that fixes the Bank of America app issues.

Contact Bank of America Customer Support

Customers also have the option to contact the Bank of America customer service team by dialing 1-800-432-1000

Restart your Phone

Regardless of whether you use an Android or an iPhone, you can resolve a lot of problems by restarting it. You can do this with the Bank of America app as well. If you experience random errors on the app, restart your device to see if it resolves the Bank of America app issues. 

Update Software

If Bank of America doesn’t work on your device, you are probably not updating your phone software regularly. The lack of updates causes the creation of bugs on your phone, which negatively impacts the phone’s performance as well as other apps’ performance. Perhaps this is why Bank of America is not working on your phone. 

You can update your phone (if a new software update is available) by heading over to Open Settings > About Phone > Software Update > Download update > Install. Once the update has been installed, check if the problem of the Bank of America app not working has been fixed.

Wait a Little Bit

There may be a problem with the Bank of America app’s end, since it may be down for maintenance or for other reasons. All you can do is wait until Bank of America fixes the issue from their side.

Frequently Asked Questions (FAQs)

Why is my Bank of America app not working?

While most banking apps are server-based including the Bank of America app, they require stable and reliable Internet connections in order to function properly. Due to the fact that millions of people use the Bank of America app for their banking needs, minor glitches from their end affect millions of users who use the app. It could be the server-side issue, your phone software issue, using the outdated app, or due to any other issues.

How to fix the Bank of America app not working on iPhone?

If the Bank of America app not working on iPhone or iPad, you can restart the app by closing and reopening it. Also, restart your iPhone or restart your iPad. If this doesn’t fix the issue, download the app again after deleting it. Most importantly, keep an eye out for Bank of America app updates. 

How to fix the Bank of America Android app not working?

If the Bank of America app does not work on your Android device, close the app and reopen it. You may also need to restart your phone. Try clearing the data and cache of the app. Also, be sure to check for Bank of America app updates and update the app whenever the new version is available. These will fix the Bank of America app not working on Android.

How to fix the Bank of America app screen overlay detected?

Open Settings > Apps > click Special app access > Draw over other apps and toggle the Bank of America app in the list. 

Why Bank of America app not working with VPN?

Most often, this occurs when a VPN’s server IP address is blacklisted or banned. Many people use VPNs for illegal activities, and as a result, authorities blacklist VPN server IP addresses. When you access the affected server, the Bank of America app will not work. Choose another server instead or you have to disable VPN while using the Bank of America app.

Is Bank of America safe?

Bank of America provides customers with the highest level of protection, including three additional security measures.


All Bank of America issues can be resolved by following the solutions above that prevent the app from working correctly. If you have any other method that can solve the BOFA app not working issues then mention them in the comments section below.

Freelancer and writer who keeps a close eye on new technologies. He writes about the best apps/games, how-to tips, tutorials especially on Android, iPhone, computers, Windows, Linux, and Mac.

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