Caviar vs DoorDash: Difference Between DoorDash and Caviar

Caviar and DoorDash are two foo delivery platforms that allow you to order your desired food from your favorite restaurant. But what’s the difference between Caviar vs DoorDash? We’re here to break it down.

While DoorDash acquired Caviar in 2019, you may be wondering why they are still working independently. How do DoorDash and Caviar differ? We explain the difference between these two food delivery services.

DoorDash vs Caviar: Comparison

Caviar provides food delivery services that allow users to choose dishes from a wide array of local restaurants.

Similar to other food delivery services such as Grubhub, GoPuff, Postmates, Uber Eats, and DoorDash, Caviar allows you to place food orders online without having to leave your house, office, or any other place.

As opposed to other apps like GoPuff, Caviar offers more curated restaurant listings and excludes fast-food restaurants.

You can use DoorDash to get food from local restaurants and chain restaurants delivered right to your door.

The company dominates the food delivery market, outpacing rivals like Uber Eats, Grubhub, and Postmates.

Currently, the service is available across most major cities throughout the United States, Australia, and Canada. It is expanding rapidly and becoming increasingly available in smaller cities.

Features: Caviar vs DoorDash 

Caviar Features

• Caviar now works with DashPass benefits. Therefore, you can take advantage of free delivery and reduced service charges from thousands of restaurants participating in DoorDash and Caviar.
• Fee-free first delivery – Caviar will not charge a delivery fee for your first order through the app.
• Delivery employees are covered by accidental insurance – Caviar provides accidental insurance to its delivery employees to ensure their safety. 
• It is also possible to pick up food through the app, so if you are close to the restaurant, you can order through the app and apply the caviar app coupon code to pick up your food.
• You can keep up with the status of your order, through the caviar smartphone app.

DoorDash Features

• Users can subscribe to DashPass, a service for regular users. It offers you a few different ways to save money but charges $10 per month.
• DoorDash provides a service beyond food delivery called DashMart. You can use DashMart to order food ingredients, hygiene supplies, basic medications, and many pet supplies easily and quickly.
• Orders can be scheduled even one week in advance. 
• It uses artificial intelligence to suggest a list of food items, based on consumer preferences.
• After ordering, customers can track their food’s location using live tracking features. Customers receive regular updates regarding the position of the delivery through the mobile app
• The top menu option shows users the most popular dishes ordered by many users of a particular restaurant.

Pros and Cons: Caviar vs DoorDash

Caviar Pros

• The interface that is easy to use for users
• A wide range of exclusive options
• DashPass option 
• The food selection and categories are diverse.

Caviar Cons

• Caviar charges a higher price than the restaurant
• It’s a bit difficult to order here due to the high delivery fees.
• Only available in certain locations.
• Not as good as other options when it comes to customer service
• Sometimes delivers wrong order.

DoorDash Pros

• The variety of restaurants and convenience stores
• The option to request restaurants
• The speed and friendliness of the delivery service
• User-friendly interface
• There is an easy-to-view menu at restaurants and the ordering process is simple
• Customer service is easy to reach when something goes wrong

DoorDash Cons

• They don’t always deliver the food on time or deliver it to the wrong location
• Food may take longer to arrive than originally stated
• The driver may sometimes deliver your order to the wrong address, notably if you live in an apartment building.
• DoorDash charges high fees
• Restaurant data is limited on the app, as well as service locations
• Sometimes take more time to update the order and tracking details.

Availability: Caviar vs DoorDash

Caviar Availability

Caviar delivery services are available around the country in 20 cities, including Los Angeles, San Francisco, Seattle, Dallas, Portland, Philadelphia, Chicago, Manhattan, Brooklyn, and Washington D.C.

DoorDash Availability

More than 7,000 cities are served by DoorDash, including the United States, Canada, Australia, and Japan. These cities include Washington, D.C., and Puerto Rico.

There are over 80 DoorDash locations across Canada and in Australian cities including Melbourne, Sydney, and Brisbane.

Also Read: – 

1. 13 Delivery Apps Like Roadie (Alternatives to Make Money 2022)
2. 11 Best Apps Like Favor: Alternative Delivery Services (2022)
3. 13 Best Apps Like GoPuff (Alternatives in 2022)

Delivery Fees: Caviar vs DoorDash

Caviar Delivery Fees

You can expect to pay delivery fees when you use food delivery apps. Those are just the costs of doing business.

There is a difference in the delivery fee depending on the region and the distance between the restaurant and the customer. They usually cost between $1.99 and $8.99. 

Prior to checkout, the delivery fee will be displayed, and no delivery fees apply to pick-up orders.

Caviar occasionally runs $0 delivery fee offers for first-time users and select restaurants.

DoorDash Delivery Fees

Restaurants charge a different fee, but it typically starts at $1.99 and does not exceed $5.99. In high-demand periods, these fees may rise. You will not be charged for Pickup orders or orders placed with DashPass.

Service Fees: Caviar vs DoorDash

Caviar Service Fees

Like delivery fees, Caviar’s service fee varies with the region where it operates. Caviar delivery orders are subject to a percentage-based fee. Neither is this fee a tip for the driver nor is it sent to the restaurant.

By charging the service fee, Caviar is able to cover the cost of providing courier services, offering customer support, payment processing, and handling logistics.

Your delivery service fee will appear before you complete your order. If you pick up your order, there are no service fees.

DoorDash Service Fees 

DoorDash charges a convenience fee to maintain its operations. Typically, service fees are between 10% and 11% of the order total.

Payment Options: Caviar vs DoorDash

Caviar 

Caviar accepts most major credit and debit cards, Paypal, Apple Pay, and Google Pay. You can also pay via Caviar gift cards.

DoorDash

DoorDash accepts credit or debit cards, PayPal. DoorDash gift cards also can be used as payment methods within your account. You can pay with cash on DoorDash if the merchant and driver both accept it.

Customer Service: Caviar vs DoorDash

Caviar

• To reach Caviar customer support, call 855-457-1575
• You can also chat with their customer service agent directly by clicking here

To contact Caviar support from the mobile app, follow the below steps.

1. Click “Orders” on the app’s bottom
2. To get help with an order, select it
3. Click on the Help button in the upper right corner
4. You can either choose the issue you’re having or select “Something else” if you wish to chat with an agent

DoorDash

• You can reach DoorDash customer service by dialing 855-431-0459
• If you’d like to chat directly with a customer service agent, click here

How to Order From Caviar App?

1. Caviar app can be downloaded on Android and iOS devices or online at trycaviar.com
2. The app/site will ask for your address, allowing you to browse nearby restaurants and filter your results according to price, dietary preference, or cuisine.
3. By clicking on a restaurant, you can choose your menu items and place them in your shopping cart.
4. It is also possible to place your order as soon as possible or arrange for it to be delivered within a seven-day timeframe.
5. After that, you have to pay
6. Your order will be left at your door, and you will receive a text or phone call when it is delivered.

How to Order From DoorDash App?

• Upon downloading the app to your iOS or Android device, open it and create an account. 
• You can order food once you have registered. By browsing DoorDash’s homepage, or by tapping the Search icon at the bottom of the page, you can search by restaurant name or by food category. 
• It will show you local deals, previous favorites, and the fastest delivery times. 
• Estimated delivery times, fees, and ratings are all shown for each restaurant. 
• Tap on a restaurant to see the menu for that restaurant. Click on food items that interest you or choose categories. After making any required changes, click Add to Order at the bottom.
• When you make the first purchase, you will be asked to select a payment method. You have the option of using Apple Pay or Google Pay or using your credit or debit card.
• The next step is to check out. Make sure your address is correct and include delivery instructions 
• At last, click Place Order.

DoorDash vs Caviar: For Drivers

DoorDash Driver Requirements

• Applicants must be at least 18 years of age
• The driver aka DoorDash  Dasher must own either an iPhone or an Android phone
• You must hold a valid driver’s license, insurance, and have a good driving record.
• The type of transportation you can use will depend on your local market. You can use motorcycles, scooters, bikes, or walk if you wish.  
• To conduct a background check, you will need your social security number
• It is mandatory that you undergo a background check and a driving record check

Caviar Driver Requirements

• Minimum age of 18 years old is required 
• It’s important to have experience. To become a Caviar driver, you must have two years of rideshare driving experience, clear an exam, and go through a personal interview.
• A vehicle insurance policy is required. Even if you’re riding a motorcycle or bike, you’ll need to have insurance. 
• A smartphone is required with the Caviar app.
• In order to deliver for Caviar, you must pass a background check.

DoorDash Driver Payout: DoorDash vs Caviar

DoorDash Driver Payout

• For any delivery, you will earn Base Pay which is determined by the estimated time, distance, and demand for the order.
• When you accept delivery, customers can tip you. If they tip you, you will always get 100% of it.
• In busy times, Peak Pay will pay you more for each delivery.
• You can make more money by completing certain deliveries within a set time period by participating in challenges
• It is reported that Caviar’s average hourly wage ranges from $18 per hour for Delivery Driver to $27 per hour for Courier.
• Direct Deposit is used to pay Dashers weekly for deliveries made from Monday to Sunday of the previous week (
• Drivers will receive your payment directly into the bank account within 2-3 days
• Dashers can cash out their earnings every day for a fee of $1.99, instead of waiting for the weekly direct deposit to arrive.

Caviar Driver Payout

• Caviar does not offer flat rates for orders.
• Each order will earn you a different amount based on the estimated time and effort involved in completing the order.
• You may also see a slight difference in your earnings depending on your location.
• During the peak hour, you’ll earn extra money from orders you deliver. 
• You may receive Milestone bonuses as a reward for completing a specific number of orders in a specific area or at a specific time. Such bonuses are typically offered based on location and vehicle type. 
• According to Glassdoor user reports, Caviar Couriers earn an average of $16 per hour excluding tips and bonuses.
• Caviar Couriers can choose between two payment options: direct deposit or via Cash app.
• Upon completing a delivery, Caviar’s couriers will be able to receive payment immediately via Square’s Cash App. Instant payment will not incur any fees.
• For drivers who opt to receive direct deposits, their payouts are deposited once a week into their bank accounts.
• Caviar makes payments every Monday morning, however, you may need to wait up to three business days before the funds appear in your bank account.

What is the Difference Between Doordash and Caviar?

• Caviar’s customer service is better.
• DoorDash pays less than Caviar.
• Caviar provides you with more time to meet your delivery deadline.
• The schedule at DoorDash is very busy during the day.
• Double pickups are more common with DoorDash.
• You can schedule your time with DoorDash. You can skip your appointment if it is a busy time. 

Frequently Asked Questions (FAQs)

Are Doordash and Caviar the Same?

In 2019, delivery app DoorDash acquired rival Caviar, combining both high-end and low-cost delivery services.

Caviar is available in certain cities and provides access to additional restaurants – some of which are not available through the DoorDash app.

Does Doordash Deliver More than Food?

One more notable difference between Caviar and Doordash is that Caviar delivers alcohol, as opposed to Doordash, which does not deliver alcohol.

Is Caviar Owned By Doordash?

Yes. Doordash owns Caviar. DoorDash has acquired Caviar in 2019.

Why is Caviar Delivery So Expensive?

Knowing the prices at a particular restaurant, it is understandable that Caviar’s prices are higher than those at the restaurant. The reason for that is that you’re paying for the service of having food delivered to your home. Although not every food delivery app and restaurant employs this method, some do in order to cover staffing costs, bag charges, and other expenses.

Which is Better Doordash or Caviar?

Caviar turns out to be more customer service-oriented and pays its riders on time. Moreover, Caviar has more restaurant selection. But, in terms of the quality of technical support, DoorDash has the edge.