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How to Deactivate Macy’s Online Account? (Solved)

How to Deactivate Macys Online Account

If you no longer use a Macy’s account or subscription, it’s best to close or deactivate your Macy’s online account. Deleting your Macy’s online account is better and more secure than allowing it to remain inactive.

Fortunately, you can deactivate Macy’s online account or cancel Macy’s subscription, if you’re no longer using it. Check out this guide to deleting or deactivating your Macy’s online account.

How to Deactivate Macy’s Online Account?

If you wish to deactivate your Macy’s account online, follow the below steps.

  1. Log in to the website
  2. After signing in, select “My Account” 
  3. Now, head over to “Account Settings” and go to the bottom of the page
  4. Then click “Close Account” and deactivate your Macy’s account by following the on-screen instructions.

How to Cancel Macy’s Subscription?

If you want to cancel your Macy’s subscription then you can do it from the website or call customer service. 

  1. By logging into your Macy’s online account and completing the cancellation process on the site. 
  2. Additionally, Macy’s Customer Support can be reached at 1-800-BUY-MACY (1-800-289-6229)

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Frequently Asked Questions (FAQs)

How to contact Macy’s customer service?

You can reach Macy’s customer service by dialing 00 1 513-573-7912 or 1-800-BUY-MACY (1-800-289-6229). Also, you can fill out the contact form to reach customer support. You can also make a live chat with Macy’s.

Does Macy’s charge a fee for not using the credit card each month?

Macy’s does not charge a monthly fee if a credit card is not used, but there is an annual fee that does not apply to Macy’s Credit Card holders.

How to close Macy’s online account?

If you need assistance with closing your Macy’s account or to get help regarding your order then visit this link and fill in all the required details like name, email, and issue, and at last submit.

How do I close my Macy’s credit card account?

To close your Macy’s Credit Card account you can contact (866) 593-2543. Make sure that you state your reason for closing the account and give the information needed to verify your identity.


Keep in mind that Macy’s customer support cannot cancel your subscription on your behalf, but they can guide you through the cancellation process. 

In order to cancel your subscription for the next month, you need to do it by the 10th of the current month. In the event you cancel after the 10th day of the current month, it will be delivered to you and you will be billed for the next month’s box, and subsequent subscriptions will be canceled.

I hope this guide helped you to cancel Macy’s account and to cancel Macy’s subscription. If you have any issues or queries feel free to know in the comments section.

Freelancer and writer who keeps a close eye on new technologies. He writes about the best apps/games, how-to tips, tutorials especially on Android, iPhone, computers, Windows, Linux, and Mac.

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