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Home HOW TO

How to Unlock NetSpend Account? (Easy Methods)

by eTechShout Editor
June 8, 2022

How To Unlock NetSpend Account

If your NetSpend account is locked, then it is a matter of worry. This article will show you 3 ways to unlock NetSpend account. Check out each of the methods and choose the one that works best for you.

Netspend accounts can be locked for three consecutive wrong pin attempts, if they are expired, or if they have been reported stolen or lost. 

The pin on the NetSpend card is provided to keep your NetSpend account safe and easily accessible to the account holder. However, sometimes people lose access to the NetSpend account if the pin is forgotten and attempted entering three wrong pins.

Therefore, if you are also searching for “how to unlock locked NetSpend account” online, you can stop searching. Here is the list of various methods you can use to get your NetSpend account unlocked easily.

  • How to Unlock NetSpend Account?
    • Method 1
    • Method 2
    • Method 3
  • Frequently Asked Questions (FAQs)
    • Why is my NetSpend card account locked?
    • How do I know if my NetSpend card is locked?
    • How do I unlock my NetSpend account online?

How to Unlock NetSpend Account?

Method 1

You will have three attempts to enter your PIN correctly, so if you enter it three times incorrectly, NetSpend will lock your account, considering it suspicious and considering it a fraud attempt.

You need to get in touch with NetSpend customer support and let them know that you have entered the pin incorrectly. The customer service agent will need to see some evidence of your identity, and then they will resolve the issue immediately, and you can access your account again.

The first and most reliable method to unlock NetSpend account is contacting customer service by phone. Dial 1-866-387-7363 and this will connect you with the NetSpend customer service executive. Now, explain the issue and ask them why your NetSpend account is locked.

They may ask you for some account details to confirm you are a real account holder. Answer their queries genuinely and tell them to unlock your NetSpend account.

Method 2

If your NetSpend card expires, you will also lose access to your card as it will be locked. In this case, you will need to contact NetSpend and request a new replacement card, which should arrive within a week.

You can call 1-866-387-7363 to talk to them or send a mail to customerservice@netspend.com or social@netspend.com and then let them know that your card has expired. Once your card has arrived, you will be contacted by either visiting the website or calling NetSpend so that it can be activated. 

Method 3

There is always the possibility of losing your card, so if you accidentally misplaced it and are unable to find it, you should report the card as lost.

Once you notify NetSpend as the card is lost, your account will be locked so it cannot be used by anyone who finds it.

The quickest thing you can do if your card is stolen or lost is to have it replaced. This can be done by reporting the card as lost. 

To reach customer service, call 1-866-387-7363 or send an email to customerservice@netspend.com or social@netspend.com and inform them that you lost your card. a new card will be sent to you in a few days and no one will be able to use your stolen or lost card.

Frequently Asked Questions (FAQs)

Why is my NetSpend card account locked?

Your Netspend account can be locked if you make three consecutive incorrect pin attempts, if the card is expired, or if the card is reported lost or stolen. 

How do I know if my NetSpend card is locked?

You won’t be able to use your card anywhere. You will not be able to purchase at stores or withdraw cash at ATMs through a NetSpend card. Moreover, as NetSpend card is accepted almost everywhere MasterCards and Visas are accepted you can’t even use them there as well.

How do I unlock my NetSpend account online?

You can unlock your Netspend account by contacting customer service by phone at 1-866-387-7363 or by sending an email to customerservice@netspend.com or social@netspend.com


A NetSpend account can be locked for several reasons. Three incorrect pin entry attempts lock your NetSpend account.

Additionally, the card can expire, resulting in the NetSpend account becoming locked until the card has been replaced, make sure you know when the card will expire and get a new card before it expires to prevent the account from becoming locked.

It is also possible to lose or steal your cards, in which case you should contact NetSpend immediately to lock your account and request a replacement card.

That’s all for how to unlock NetSpend account. If your NetSpend account or card is locked, then don’t panic and try any of the solutions above. They can all be used to unlock your account.

All the above-mentioned ways are simple, safe, and reliable methods to unlock your NetSpend account as quickly as possible.

Tags: AccountNetSpend
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eTechShout Editor

eTechShout Editor

Freelancer and writer who keeps a close eye on new technologies. He writes about the best apps/games, how-to tips, tutorials especially on Android, iPhone, computers, Windows, Linux, and Mac.

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