This article on RockAuto vs PartsGeek comparison discusses the different products and services offered by each store, parts prices and availability, accessibility and convenience, and how the customer experience differs between the two.
A number of other factors are also considered in the article, including the staff’s expertise, return and refund policies, and whether or not there is a loyalty program or a discount available to customers.
In summary, the article will help readers to understand the positives and negatives of both these stores, making it easier to decide which one to choose.
RockAuto vs PartsGeek: Overview
RockAuto
At RockAuto, you will find a large selection of parts and accessories. Over 7 million parts are available from the company, including oil filters, wiper blades, suspension parts, and engine components. You can then easily find the parts you need for your specific model of vehicle. Moreover, they accept payment through PayPal’s “Buy Now Pay Later” option.
Along with its broad selection, RockAuto also offers competitive prices. In addition to sourcing parts from a range of companies, the company strives to offer the best prices, so that its products can be offered at the lowest prices possible. As a result, it is often possible to find parts for a cheaper price than in brick-and-mortar stores.
The RockAuto website also has an easy-to-use interface and offers a convenient shopping experience. It has an easy-to-use layout, clearly organized categories, and a search button that make finding parts a breeze. In addition to product descriptions, you can find technical specifications on the product page to make sure you’re purchasing the correct item.
Beyond its online store, RockAuto provides customers with a variety of additional resources. During regular business hours, a team of customer service agents can answer your questions and assist you with your order. In addition, the website contains a variety of e-learning materials, such as repair and installation guides, technical articles, and videos.
In conclusion, RockAuto can be relied on to be a trustworthy and easy-to-use supplier of auto parts and accessories. Considering the company’s extensive product offerings, bargain rates, and convenient website, it comes as no surprise that they are becoming so popular.
PartsGeek
PartsGeek is an online store with a focus on selling car parts and accessories. Offering a variety of products, they cater to numerous makes and models of cars, trucks, and even SUVs. Established in 1996, the company has become a reliable source of affordable, reliable auto parts.
They have a huge inventory and provide more than 10 million car parts and accessories. Using their website, customers can browse a database to find the specific part they need. In addition, buyers can pay using Zip Pay through which they can pay for purchases in 4 installments over 6 weeks.
Besides its extensive selection, PartsGeek has also been known for its economical prices over the years. Their prices on car parts are some of the lowest in the industry, and customers can save even more through discounts and special offers.
PartsGeek stands out among other online car parts stores because they offer excellent customer service. They have a team of experts who can answer any questions or issues customers may have.
Furthermore, PartsGeek features articles on car maintenance and repair on its blog. Customers can use these resources to repair their own cars or gain knowledge about their cars.
It’s a great site to shop for high-quality, affordable automotive parts. Providing a large selection, competitive prices, and friendly service, customers can find what they need and have their vehicles back on the road in no time.
RockAuto vs PartsGeek: A Review of Online Auto Parts Retailers
Parts Availability
RockAuto is a large online store featuring auto parts and accessories for cars, trucks, and SUVs. It stocks a wide selection of parts and offers many products for various manufacturers and vehicle models. The availability of certain parts may vary depending on factors like demand, supplier availability, or a variety of other factors.
If customers are not able to locate a particular part on the RockAuto website, they can try searching for the part using the search option. When the part is not listed on the online catalog, customers can contact RockAuto customer service for details on the future availability of that part. Occasionally, the store can provide a customer with a part on special order or direct them to alternative suppliers.
Not all auto parts or accessories will be available in the PartsGeek store. While they have a substantial selection of auto parts and can provide products for a wide range of vehicles, no store can be expected to carry every single part.
If you are unable to find the part you need on PartsGeek or through any other online stores, you may need to try contacting a local auto parts store or dealership for assistance. In some cases, these types of stores may be able to special order a part for you or provide information about alternative sources for the product.
PartsGeek’s user-friendly search function allows users to quickly find exactly what they are looking for. When customers don’t know the exact part number or name, it helps them quickly and easily locate the parts they need. In the search results, you’ll find a list of parts that match your search terms, including price, availability, and manufacturer information.
Apart from the search function, the PartsGeek website also has a number of other features that can help customers find the parts they need like Shop by Category. There is also a “Shop by Make” option allowing them to see a list of parts that are compatible with their vehicle.
Pricing
It is important to note that parts prices on RockAuto and PartsGeek depend on several factors, including the brand, type, and size of the part. The prices at RockAuto and PartsGeek are usually lower than their competitors, mainly because they are online-only and don’t have as many expenses as conventional stores.
If customers wish to check the price of a particular part, they can search for the product and see its price.
These stores not only offer reasonable prices on parts but also provide a variety of promotions and sales, helping customers to save even more. You can subscribe to their email list to receive sales updates, exclusive offers, and special discounts.
Comparing prices between RockAuto and PartsGeek is tricky since auto part prices can vary greatly between brands, types, and sizes. RockAuto and PartsGeek generally offer competitive pricing on their parts, often with discounts.
For a more accurate comparison of RockAuto and PartsGeek prices, visit both websites and search for the part you need. It is important to keep in mind that prices for specific parts can change periodically, so regularly checking these websites can be helpful.
Besides price, it is important to consider various aspects such as availability, shipping charges, and return policies. All of these factors can affect the price of the part in the end and you should keep them in mind before ordering.
Offers and Discounts
In both stores, customers can take advantage of a number of promotions and discounts at any time, in addition to loyalty programs that give them points or credits for their purchases.
Quality
In terms of quality, it can be hard to compare RockAuto and PartsGeek, since quality can vary by part type, size, manufacturer, and lots of other factors. The range of auto parts and accessories offered by RockAuto and PartsGeek is generally similar and is of high quality.
A good way to find out if a part is of good quality on RockAuto or PartsGeek is by reading customer ratings and reviews. Purchasers who have used the products can provide feedback on their quality and whether they are happy or not in the reviews.
In addition, you can research the manufacturer and materials used in its construction. It is common for auto parts retailers, including RockAuto and PartsGeek, to give detailed information about their manufacturers, suppliers, and materials used.
Furthermore, you should look into the warranty provided by the manufacturer or the retailer before purchasing a part. The majority of auto parts are covered by a manufacturer’s warranty, providing extra assurance and warranty coverage.
Return Policy
The return policies at RockAuto and PartsGeek both offer customers ways to resolve any issues they may have with their orders. Both stores have different return policies, so it’s important to read them carefully to find out how you can return a product in the future.
The return policy of RockAuto says most items can be returned within 30 days for a refund or exchange. The customer must obtain a Return Merchandise Authorization (RMA) number through RockAuto’s customer service to return any of the items that need to be returned. All return shipping expenses must be paid by the customer, and there may be a restocking fee on certain items.
PartsGeek also has a 30-day return policy that allows customers to exchange or refund most items.
If the customer wishes to return an item, they will need a Return Merchandise Authorization (RMA) number provided by PartsGeek customer service. The customer is responsible for paying for freight for all returns.
Please keep in mind that some items may not be eligible for return in both of these stores. Be sure to read the exclusions and return instructions before purchasing any items.
Customer Support
Customers can reach RockAuto and PartsGeek’s customer support teams at any time with questions or concerns.
RockAuto provides customer service via telephone or email. The RockAuto website also has a “Help” section for getting help on finding/choosing parts, related to orders or anything regarding the account.
PartsGeek offers telephone and email support. PartsGeek’s website includes a “Contact Us” form that customers can use to ask for assistance. You can place an order on PartsGeek by calling 1-800-541-9352
In general, RockAuto and PartsGeek both stores have good customer support departments available to answer customer questions and resolve issues.
Conclusion: RockAuto vs PartsGeek
So, even with the RockAuto vs PartsGeek comparison, it is difficult to say which retailer is “better”. When choosing a store to purchase parts from, you should consider parts availability, pricing, discounts/offers, returns policy, and customer service.
Ultimately, choosing a store will be determined by your personal part requirements and interests. Check out both stores and check out customer reviews of the item you’re buying to determine how they compare in terms of service and quality.
Frequently Asked Questions (FAQs)
Are Rockauto parts genuine?
Rockauto provides products from both original equipment manufacturers (OEM) and aftermarket sources. When purchasing the parts you need, make sure you do your own research and read reviews before buying. Alternatively, you could check the RockAuto website to see if the part is listed as OEM or aftermarket, as OEM parts are usually of better quality.
In case you have any concerns about part quality when buying from RockAuto, the company’s customer service team can answer your questions.
The customer service representative should be able to provide you with additional information about the part and its manufacturer so you can make an informed choice about whether to buy it or not.
Why are Rockauto parts so cheap?
RockAuto operates exclusively online, making their operating costs lower than brick-and-mortar retailers. There are no expenses incurred in maintaining physical stores, and this allows them to offer lower prices to customers.
Also, RockAuto offers parts from OEMs and aftermarket suppliers. Unlike OEM parts, aftermarket parts are made by third parties.
There is a good chance they will work on your vehicle, however, they might not function exactly like the original parts. In general, aftermarket parts cost less compared to OEM parts, so they are more affordable.
Which is better Rockauto vs Partsgeek?
In the end, it can be hard to decide which online store is “better” between RockAuto and PartsGeek, since many customers have different part requirements. It is well known that RockAuto and PartsGeek both sell car parts and accessories for different makes and models.
