The Fly Delta app is a popular mobile application from Delta Air Lines. It helps travelers manage their flights, book tickets, check in, view boarding passes, and track flight status all in one place. Many people rely on this app to make their travel experience easier and more organized.
Lately, a number of users have been facing problems while using the app. Common issues include the app crashing or freezing, not opening at all, or not showing important details like the boarding pass or flight status. Some users have even reported being unable to log in for days, receiving messages like “We’re Sorry… An error has occurred. Please try again later.” These problems have caused a lot of confusion and delays for travelers.
This post will take a closer look at why the Fly Delta app is not working properly for many users. Here, we’ll explain what might be causing these issues and prepare you to explore the most effective ways to fix them. If you are one of the many people dealing with this frustrating situation, keep reading to learn how to fix it instantly in 10 simple ways.
How to Fix the Fly Delta App Not Working Issue Easily
Check if a VPN is Currently Active on the Phone
In many cases, the Fly Delta app may not work properly when a VPN is turned on. Temporarily pausing or turning off the VPN can help resolve issues such as the app not loading or logging in.
Several users have reported that after disabling their VPN, the app started working normally again. This is similar to how some other apps, like streaming services or banking apps, also block access when a VPN is in use. So, just try turning off the VPN while using the Fly Delta app.
Update Your iPhone and the Fly Delta App
Sometimes all it takes is a quick update. Make sure your iPhone has the latest software version, and do the same for the Fly Delta app. When either one is outdated, the app can start acting weird, like the Fly Delta app crashing, freezing, or not opening at all.
Just go into your phone settings and check if there’s a software update waiting. After that, open the App Store and see if the Delta app has an update too. If the update is available, install it instantly by clicking the Update button.
Try a Different Device
If the app is still giving trouble, try using it on a different device. Some users have noticed that while the Fly Delta app shows errors on one device, it works just fine on another. For example, the app might not load on an Android phone but work perfectly on an iPhone or iPad.
This could be due to a glitch that only affects certain devices or operating systems. So if you have access to another phone or tablet, it’s worth giving it a try. You might be able to log in and use the app without any problems.
Clear the App Cache (for Android Users)
If you’re using an Android phone and the Fly Delta app isn’t working right, clearing the app cache might help fix the problem. Over time, apps store little bits of temporary data that can sometimes mess things up.
- Press and hold the Fly Delta app icon from the app drawer of the homescreen
- Tap on “App info.”
- Go to “Storage”
- Tap on “Clear Cache.”
- That’s it. Now open the app again and see if it works better.
You can also clear the cache by heading over to Settings > Installed apps > Fly Delta > Storage > Clear Cache. Both ways work the same.
Force Stop and Open the App Again
Another quick thing you can try is stopping the app completely and then opening it again. Sometimes apps just get stuck or don’t run the way they should, and doing this fixes it.
- Press and hold the Fly Delta app icon on your phone
- Tap on “App Info.”
- Tap “Force Stop.”
- Wait a few seconds, then open the app again.
You can also force stop the app by going to Settings > Installed apps > Fly Delta > Force Stop. Both methods do the same thing and can help fix the issue.
Obviously, this method is also for Android users. If you’re using an iPhone, you’ll need to close the app from the recent apps screen by swiping up.
Try the Delta Website on a Browser
If the Fly Delta app is still not working, try opening the Delta website directly in any of the browsers on your phone. Just head to delta.com and see if you can log in there. If that works and you’re able to access everything, then it’s probably an issue with the app itself or something on the backend.
This can help you figure out if the problem is with the app or if there’s something else going on. It’s a quick and easy way to check if the issue is app-specific.
Restart Your Device
Sometimes the easiest fix is to restart your phone. While it might seem simple, it does help fix many small bugs in the app or device.
Just turn your phone off, wait a few seconds, and then turn it back on. After that, try opening the app again and see if it works better. We hope you know how to restart your device, but if not, just press and hold the power button to turn it off and on again.
Check Your Internet Connection Speed
The issues related to the Fly Delta app might be because of your internet connection as well. Sometimes, slow or unstable internet can cause problems with loading the app or accessing your flight details.
So, try testing your connection speed and, if it’s slow, switch to a different network or restart your router.. If the connection seems slow, try switching to a different Wi-Fi network or restarting your router. A good connection can make all the difference when using the app.
Check the Server Status
If the Fly Delta app isn’t working, it might be because there’s an issue with the app’s server. Sometimes, the server can go down or have problems, which causes the Fly Delta app to stop working properly.
To find out if the server is the issue, check the official Delta website or their social media pages, like X (Twitter) or Facebook, for any updates regarding the app issues. You can also search for “Fly Delta” in the search bar on Twitter and check the trending or latest tweets. Many users share their frustration and experiences there, so you might see if others are having the same problem. If there’s a server issue, you’ll just have to wait until it’s fixed.
Contact Customer Support
We know how important it is for the Fly Delta app to work properly, especially since all your bookings and travel details are there. If you’re dealing with issues like your companion or spouse not showing up in the app, or seeing strange updates like a change in your status from Diamond to Silver without any change in spending, it can definitely be frustrating.
Since the Fly Delta app isn’t working, you might feel stuck right now, but contacting Delta’s customer support is really your last and best bet. Reach out to them, and they’ll help you fix any issues you’re having.
If you can’t find contact details on their website, you can also reach out to them on social media platforms like Facebook or Twitter for assistance.
