If your phone keeps showing a message that says “Unfortunately, Context Service has stopped,” and it pops up every few minutes, no matter how many times you press OK, it can get really annoying. This is something that’s been happening for years, especially on Samsung phones. Even now, a lot of people using older Samsung models still deal with it.
Context Service is just one of those background apps that Samsung phones use to learn your daily habits and give suggestions. But sometimes, it stops working for no clear reason. When that happens, it starts crashing again and again, and it messes with whatever you’re trying to do on your phone.
If that message is driving you crazy and you’re tired of it popping up all the time, keep reading, and let’s try to sort it out together in an easy way.
QUICK ANSWER: Clearing the data of the Context Service app usually fixes the error popping up frequently.
How to Fix “Unfortunately, Context Service has stopped”
Clear Data
One of the simplest solutions that often works for the “Unfortunately, Context Service has stopped” error is clearing the cache and data of the Context Service app. It’s a basic fix, but in many cases, it’s all you need to stop the error from popping up again.
To clear the data of this particular app, open the device Settings > Apps > Context Service > Storage, then tap on Clear Data. In the next pop-up of confirmation, click on Delete.
If you can’t see the Context Service app right away, tap the three dots in the top corner of the Apps section and choose Show system apps.
Turn Off Diagnostics to Disable Context Service
On many older Samsung devices, there’s a simple way to stop the Context Service from running by turning off the Diagnostics option. Context Service is a background process that collects usage data and sends it to Samsung, and this setting controls it.
To try this, go to Settings > Security and Privacy > Diagnostics, then turn it off. This usually shuts down the Context Service and helps stop the error message. Keep in mind, this option is mostly seen on older Samsung phones. If you’re using a newer model, Samsung might have renamed, moved, or removed it. If you can’t find it, try searching for similar terms like “device diagnostics” or simply skip to the next method.
Freeze Context Service (For Rooted Devices Only)
For most people, just clearing the data and cache of the Context Service app (as explained in Solution 1) usually fixes the “Unfortunately, Context Service has stopped” issue on any device. But if the problem still continues, and you are rooted, freezing the app might be worth a try.
If your device is rooted, you can try freezing the Context Service app using apps like Titanium Backup. This stops it from running in the background without uninstalling it completely, which is a safer option for system apps.
Many rooted users have done this and said their phone works just fine afterward. However, this method is only for advanced users with rooted devices.
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Hope this guide helped you fix the “Unfortunately, Context Service has stopped” issue. If none of the solutions worked, you can try factory resetting your device or updating it to the latest software if an update is available. These can often solve deeper system-related problems.
If you’ve found any other trick or workaround that worked for you, feel free to share it in the comments. It might help someone else facing the same problem.
